8mm/16mm Film

Phone 630-717-0278 or Email questions to memorykeepers@att.net

Please feel free to come-in and drop off your order anytime during our regular hours (M-F 10-6 & Sat 10-4).

THANK YOU to the over 20,000 customers we have served since 2003. 


All work done in-house.

Industry leading “Universal” film scanner

  • Cleaning & Conditioning of Film Prior to Capture
  • True Frame-by-Frame Scanning (flicker free)
  • Safe Scan (TM) (Zero image contact, gateless and smooth metal guide rollers that only handle the film by the edges, continuous feed, no sprockets or claws) 
  • Solid State Registration (TM) (rock steady picture, generally accurate to within a pixel)
  • High Definition Capture (720p-standard or 1080p-by request) to digital video file or disc.

Storage device for digital video files to be provided by customer or purchased from Memory Keepers, we prefer customer devices be empty, we do not take any responsibility for files already on devices provided by the customer


FAQ’s


  • WHAT IS YOUR FILM TRANSFER PROCESS?

    To capture your precious 8mm/16mm film, we utilize Solid State Registration (tm) which provides a rock steady image which is generally accurate to within a pixel.  You can rest easy knowing that we utilize SafeScan (tm) which is a continuous feed system that does not use sprockets or claws or pinch rollers and offers zero image contact it passes under the lens.  The film is handled by guide rollers which only handle the film at the edges.  This is the same equipment employed by the Academy of Motion Pictures Film Archives in Hollywood.  

    We capture only a full and accurate image of each and every frame of your film.  Our high definition capture of each frame provides you with the most resolution possible.  Those individual frame images are collected and turned into high-quality digital video files which are then used to create your DVD or downloaded to your hard drive.  Since we are capturing frames and not video, there are no partial frames, which degrade the viewing quality. Also, there are no issues with shutter speed conflicts which cause "flicker".  If you have seen other transferred movie film, which appear to have a dominating light that constantly pulses on and off, then you know the value of a flicker-free transfer.

    All of your film is cleaned and conditioned by hand. This is one of the most important aspects of the conversion process. Dust, mildew, and other particles will cause significant reduction in image quality. We remove all contaminants in order to give you the cleanest, clearest picture possible. 

    Finally, your 50-foot rolls are consolidated on to 400-foot reels in order to more efficiently and effectively complete the conversion process. Your footage will be returned to you on these 400-foot reels (7" in diameter).

  • WHAT IS IMPORTANT TO KNOW WHEN COMPARING SERVICES?
    • Your film never leaves our care, custody and control.  Unlike our competitors, we do not ship your film across the country to large warehouse-type transfer companies.  All work is done by a mature and competent technician.
    • We never put more than an hour of video on a DVD.  Any service provider who states they put up to two hours of video on a DVD is giving you absolute knowledge that they are NOT providing you digital video quality.  Yes, it's on a DVD, and so it's in a digital format, but it's not digital quality.  Chances are they aren't even capturing digitally, but even if they are….they aren't delivering that quality to the customer.  Think VHS…..that is the extent of the quality you are receiving.
    • For those looking for high definitinon video, our standard capture is 720P (we don’t capture with any less resolution than 720p).  We do offer 1080P files as well, but it’s very rare than anyone can discern the difference given the the small frames that make up movie film.  These must be delivered as high definition files on a hard drive/USB.  
    • We guarantee you that we clean and condition your film by hand prior to capture.  Many providers make this claim.  We would be happy to show you our cleaning station and the film cleaning and conditioning solution that we use. (In fact, our equipment manufacturer requires we clean the film in order to protect the equipment itself)
    • The files we create as part of our capture process are .mov files.  We only charge $20 for delivery of these files to your hard drive/USB.  Those providers who don't capture digitally will charge much more as they have to convert their analog format to a digital format and then hope you don't realize they have given you analog quality in a digital format.  Our 720P files run about 50GB per hour of film.
    • Using all whole frames increases the quality of your video file/DVD.  If a provider is simply capturing the video as it runs, they by definition are capturing partial frames along with whole frames.  It's common sense to understand that as the frames pass through the gate (our equipment doesn’t even have a gate, it’s aerial capture)  there will be times when the frame is perfectly aligned at the moment the video is being recorded and there are more times when you are getting a portion of the top of the frame and a portion of the bottom of the next frame.  These partial frames are not directly seen by the human eye during playback, but they defintiely affect quality.
  • WHAT IS DELUXE PACKAGING AS COMPARED TO STANDARD PACKAGING?

    Standard packaging includes the DVD with no label or titling on the outside of the disc.  (Please note that the DVD menu will include a title of your choice.)  The top of your disc will be a blank shiny silver surface.  Your disc will come in a full-size DVD case.

    Deluxe packaging includes your title on the outside of the disc as well as appearing on the DVD case cover insert on the face and on the spine of the DVD case.  In addition, the case cover insert can be removed and there are lines on the back for making any notes you would like to record.

  • HOW MUCH FILM DOES MY REEL HOLD?

    Reel sizes (diameter):

    3"                  50 feet

    5"                200 feet

    6"                300 feet

    7"                400 feet

    9 1/4"           600 feet

    10 1/2"         800 feet

    12 1/2"       1200 feet

    13 11/16"    1600 feet

    15"              2000 feet


  • WHAT IF I HAVE AN ORDER TO MY FILMS FOR MY DVD AND/OR HARD DRIVE FILES?

    If you are fortunate enough to have your films labeled in a way that allows you to sequence your films, simply number each reel in the order you would like them to appear.  If you are ordering DVD's, your films will simply appear in the order you have numbered them.  

    Please note that we do consolidate the smaller rolls together onto larger 400-ft reels reels prior to the actual film capture.  If you have numbered your reels, we will place some blank leader tape between any consolidated reels so that you will know when one reel ends and the next reel starts, as this will be important to you should you perform any of your own editing.  

  • WHAT IS THE DIFFERENCE BETWEEN GOING TO DVD AND GOING TO A DIGITAL FILE?

    DVD offers the meaningful convenience of being able to watch your footage in your family room or on your computer through use of a DVD player or DVD drive.  You simply give us your film and we return the final product; there is no more work on your part.

    Customers who are interested in digital files are typically customers who want to do their own editing of the footage and then burn it on a DVD themselves or they know how to stream video from a lap top to a TV or they have a TV capable of playing .mov files.  If you know you want to do your own editing, now or at any time in the future, you want to have the digital capture files that we create as part of our process.  Yes, it is possible (although sometimes troublesome) to "rip" the footage from a DVD into a file, but even then, the footage has already been compressed when it was burned to DVD.  Editing footage already compressed onto a DVD results in a lower quality final product than editing straight from the full digital video quality of the files we create during the capture process.

    More and more customers are getting both DVDs and the digital files as they want the discs to view and share now and they want the digital files for down the road when they have time to do their own editing and provide custom DVDs for specific family members or to simply to have the files for whatever future generations may want them for.  In addition, the files provide a great back up.  Files on your computer or an external drive, as long as they are backed up, provide the ideal archival storage.

    DVD provide archival storage also, as long as you have a backup set that is stored in a safe place, that is used solely for back up and not as a set that is played on your DVD player.  Our DVDs are rated for 100+ years, but that assumes the recorded surface remains unscratched and free of fingerprints or any foreign substances.

  • HOW MUCH FILM FITS ON ONE ONE-HOUR DVD AND WHAT TYPE OF FILM DO I HAVE?

    Regular 8 and Super 8 film:          About 800 feet of film is an hour.  

    16mm film:                                   About 1600 feet of film is hour.

    The following shows Regular 8 film, Super 8 film, Super 8 film w/ sound and 16mm film



  • WHAT WILL MY DVD LOOK LIKE AND WHAT ARE MY ADD-ON OPTIONS?

    Memory Keepers carefully reviews all footage that goes on your DVD.  We will look for footage where there is unquestionably nothing of viewing value (such as all white or all black) and we edit such footage out.  For our standard DVD price, we make each chapter five minutes long, so you end up with 12 chapters for one hour of video.  There will be six chapter opening scene images on the first menu page and another six chapter opening scene images on the second menu page.  You can use the skip button on your DVD remote to skip from one chapter to the next.  You can also select any chapter opening scene image and start viewing your DVD from that particular point through the end of the DVD.

    Two additional options are available.  First, you may desire to have each menu chapter correspond to each reel of film.  The charge for this feature is $1.50 per reel.  During the cleaning and conditioning process, we consolidate your reels of film on to larger 7" reels.  To create separate chapters for each reel of film, we leave leader tape between each reel and then during the editing process, we edit out the leader tape and create the chapter marker.

    The second add-on option is to add a title slide before each reel of film.  The charge for this is $1.50 per title slide.  The title should be fairly simple so that it's easily readable for the viewer.  Three typical examples are:  Mary's 1st Birthday, Hawaii Vacation 1977 and Tom's College Graduation.

    If you want title slides before each reel, then by definition you also are asking for each reel to have its own chapter.  Without going through the step of creating separate chapters per reel, we would not know where to insert the title slides.  Therefore, for both of these add-on features the cost is $3 per reel.

  • ARE YOUR FILES COMPATIBLE WITH MY WINDOWS PC OR MY MAC?

    Our high definition digital video files are .mov files.  This file format is compatible with both Windows and Mac and can be edited in practically all video editing systems.  These files run about 50 GB per hour.  

    We strongly recommend your adding of the VLC Media Player for Windows or for MAC (videolan.org).  This is the best video playing software we have ever found and it’s FREE.  It plays any format we have ever tried playing. (It’s a great alternative to the Quicktime player for MAC, as the Quicktime player will only play a very limited number of file types.  When it won’t play a certain file type, it tries to convert the file to quicktime, which takes forever)

  • CAN I BUY A HARD DRIVE FROM MEMORY KEEPERS?

    Yes, as a convenience to our customers we can sell you an external hard drive. Typically the drives are 1 TB drives.  For smaller jobs, we may be able to utilize 8 GB, 16 GB, 32 GB, 64GB or 128 GB USB thumb drives.  Please contact us regarding current prices.

    All of the drives listed above actually provide “free space” below the stated amount.  For example, a 1TB drive only comes with about 930 GB of usuable free space.  We recommend waiting until we know for sure how many GB of data you have and determining which drive will accommodate your needs at the lowest cost.

    Please note that Memory Keepers does not offer any warranty on the hard drives/ USB thumb drives we sell.  Any problems encountered with a hard drive purchased from us would need to be addressed by the customer by contacting the manufacturer.

  • TELL ME ABOUT DVDs AND SHOULD I HAVE A BACK-UP OF MY VIDEOS?

    Yes! Yes! Yes!  Always have a back-up!

    If you are ordering DVD's, please order a back-up copy for each original DVD you purchase.  Our DVD's are very high quality with a 100+ year life expectancy, but that assumes the bottom of the DVD stays clean.  This means fingers stay off the recorded surface and the DVD is not placed bottom side down on the coffee table.  Enough fingerprints or scratches can cause a DVD to become unplayable.  If your DVD becomes unplayable, the only option to replace it is to recapture the film.  Memory Keepers does not maintain any backup of your footage.

    If you are ordering files downloaded to your hard drive, we strongly recommend those files be copied to another hard drive, such as the internal drive on your desktop/laptop.  Any hard drive is subject to failure at any time.  We will keep a copy of your files on one of our drives for two weeks, to give you time to get your files backed up.

  • HOW DO I PLACE AN ORDER?

    Please see Place Order

  • HOW CAN I CONTACT YOU WITH QUESTIONS?

    Please use our Contact Form or call us at 630-717-0278.

216 S. Main St, Ste 2A, Naperville IL 60540 / 630-717-0278 / © one-three-eight designs 2018